Support

Contact Support

The fastest way to reach us is by email. Our support team monitors this inbox during U.S. business hours:

support@chronomedai.com

What to Include

To help us resolve your request quickly, please include:

• The email address associated with your account
• A clear description of the issue or question
• Relevant steps to reproduce, if reporting a problem
• The approximate date and time the issue occurred

Please do not include passwords, full payment-card numbers, or unnecessary protected health information (PHI) in support messages.

Response Times

We aim to acknowledge support requests within one business day. Urgent issues affecting access or data integrity are prioritized.

Sales & General Inquiries

For demos, pricing, or general questions, you can reach us through our contact form or at info@chronomedai.com.

Security & Privacy

To report a security concern or ask about how we handle your data, email support@chronomedai.com with "Security" in the subject line. See our Privacy Policy and Sub-Processors for details on data handling.